The importance of the smaller used car independent dealership cannot be overstated. In many instances they offer a level of personal customer service that is difficult to emulate by larger organisations. They also play an active part in their local communities.
This Award recognises the very best F&I and customer service performances for the smaller dealership and small used car dealer group. Judges will look for evidence in areas such as customer testimonials, web presence, and consistently high quality levels of customer experience.